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Fifth Third Bank Reviews
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We put up a 5/3 account because the business We struggled to obtain had a quick selection of banking institutions with that they worked and so I had no choice. We hate big banking institutions, but purchased Chase for many years with zero dilemmas, good customer support etc., but had no option and so I had to get this done. We went along to an area branch to create up my company bank account. The man configuring it had no clue whatsoever what he had been doing and install it as a company despite my obviously saying it absolutely was a member that is single. He couldn’t work out how to correct it, and now we had to include the branch supervisor. This wound up close that is taking one hour. Well, no big deal in the grand scheme, however it got even even worse after that.
I experienced a check from another business appear in and deposited it. It absolutely was big. Evidently one other celebration’s bank called to validate in which he ended up being from the nation for a cruise, so that they could perhaps not achieve him and so stopped it. 5/3 then deducted this amount from my looking into that time. Fine, needless to say as no choice was had by them. Then evidently they deducted the amount that is same whenever check ended up being formally came back, therefore have finally deducted this twice, which forced my account into negative territory, although the ledger itself revealed the appropriate, positive balance, so there had been a discrepancy to my account web page.
perhaps maybe Not liking this, we called and was told not to ever worry that it was a snafu which happened occasionally but should clear itself, my ledger showed the correct balance so I should have no issues about it. Okay, we thought, and got in on with things. Well, long story short it did not yet determined it self and material began bouncing for their clerical mistake even though my stability was at truth good. I experienced to get in actually to have this fixed and additionally they did absolutely nothing concerning the costs they cost me personally, as well as the PITA.
Next they somehow hit an Amazon purchase to my account supposedly made on my debit card through Amazon. Well, I never place that card on Amazon, because I do not make use of debit cards for on line acquisitions, fundamentally because i am maybe perhaps perhaps not an idiot. We talk to Amazon, they can not think it online title WY is either, while having no concept just just exactly what this fee is and let me know its a mistake in the bank’s end, for me to have made a purchase using it as they have no charge corresponding to this in my account and verify that this card is not, and never was, added to my Amazon account as a pay option, making it literally impossible.
Next we find 5/3 customer support is a tale. There is absolutely no online talk to sort out a problem similar to this. Their phone lines near as I am typing this, and I get a recording that indicates my wait will be 20 minutes or more at 8Pm so I miss that timeframe and call the next day, which is right now. This really is an excuse that is pathetic a bank. I am closing my reports down, as they social people don’t possess an idea. At the least their ineptitude and lousy customer care provided me with adequate time and energy to compose this when I had been holding to speak with them And, yes, i am ALWAYS keeping after typing this novella of an assessment. Pathetic.
Definitely, definitely don’t bank with Fifth Third Bank. I acquired stuck with this particular miserable bank whenever they acquired my bank, MB Financial in Chicago. Straight away i obtained struck with $370 in charges. We never really had issue such as this with MB Financial. We talked up to wide range of former MB workers that are now utilized by Fifth Third in addition they hate them as well. They state Fifth Third is merely a huge, impersonal, business monster. I will be heading to a district bank to improve banks. I really hope Fifth Third keeps its tentacles off this bank.
I called Fifth Third customer care to check out a form that is simple. I was hold on for over 30 minutes when I called. When an agent took my call, he stated he had a need to place me personally on hold and move me personally up to a various division. After fifteen minutes of keeping, the decision just ended. We called once again and started the method. 20 more moments on hold after which the decision finished (again). I known as a 3rd time with near to 30 more moments on hold, at which point, a client service representative put me on hold. She informed me personally that the shape I became requesting could only be accessed at a branch that is local. Over 100 moments on hold. Worst experience We have ever endured with a bank. We will never bank with Fifth Third, and I also will soon be certain to allow others learn about my experience. Really awful.