This write-up defines just how to mount the HelpDesk ticket system utilizing the Softaculous installer in cPanel.

Mounting HelpDesk

You can have HelpDesk up and running on your web site in minutes by using the Softaculous application installer in cPanel.

To set up HelpDesk utilizing Softaculous, follow these actions:

  1. Visit to cPanel.

    If you do not know exactly how to visit to your cPanel account, please see this short article.

  2. In the SOFTACULOUS APPLICATION INSTALLER area of the cPanel residence screen, click any of the choices under Classifications. The Softaculous installer page shows up.

    It does not matter which choice you click under Categories. All of them start the Softaculous installer.

  3. In the Search message box, type helpdeskz and after that press Go into.

    Alternatively, you can use the navigation pane on the left side. To do this, click Customer Assistance, and afterwards click HelpDesk.

  4. Click Install. The installation page shows up.
  5. In the Pick Protocol listing box, choose the protocol.

    If you have an SSL certificate installed on your site, pick https:// or https://www. If you do not have an SSL certificate installed on your site, choose http:// or http://www.

  6. In the Select Domain name listing box, pick the domain for setup, or accept the default worth.
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  8. In the In Directory site text box, kind the directory site where you intend to install the application, or accept the default worth.

    If you desire your domain name to go directly to the application, make sure the In Directory text box is blank.

  9. In the Admin Username message box, type the manager username.
  10. In the Admin Password text box, type the manager password.

    See to it that you pick a strong password! The Softaculous installer offers a position for your password'’ s strength, as well as turns green when the password is strong. Alternatively, you can click the icon alongside the Admin Password text box, and also Softaculous produces a strong, random password for you.

  11. Click the symbol to increase Advanced Options.
  12. In the Database Call message box, kind the name of the database to create for the application, or accept the default value.
  13. In the Table Prefix message box, type the data source table prefix, or approve the default worth.
  14. If you do not wish to receive e-mail notices when application updates are readily available, pick the Disable Update Notifications Emails check box.

    A2 Hosting strongly recommends that you get e-mail alerts when application updates are available. Keeping your website updated aids prevent unapproved accessibility efforts as well as information loss.

  15. To instantly upgrade the application when updates are offered, select the Car Upgrade check box.
  16. In the Backup Place checklist box, you can choose an area to save application backups.
  17. In the Automated backups listing box, you can choose whether or not Softaculous makes periodic backups of your application.
  18. In the Back-up Rotation listing box, you can choose exactly how often Softaculous overwrites the oldest backup file with a new back-up file.
  19. To obtain website setup information after the installment is complete, type an e-mail address in the Email installment information to text box.
  20. Evaluation the installment alternatives and settings, and then click Install. When setup is complete, Softaculous supplies information regarding the application'’ s configuration.

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